Holiday Inn Southaven Central - Memphis, An Ihg Hotel, South Haven

I had a mixed experience at the hotel. The rooms were a bit disappointing initially as they smelled like food, but later they were fine. The service was pleasant overall but could use more attention at the front desk. The location was convenient for the airport and accessing Memphis, although there were some cleanliness issues with cobwebs. The dining was average, with limited free options for kids and typical offerings. Overall, a decent stay with room for improvement.

The hotel has some great features like spacious and clean rooms with a jacuzzi but could be cleaner. The service was a mix, with friendly professional staff but lacking in attentiveness in certain areas. It's in a good location with various amenities nearby, though the size of the rooms might not meet expectations. The dining experience was good but with room for improvement.

My stay at the hotel was quite enjoyable overall. The rooms were nice and the staff was great, although it was a bit challenging to keep the room warm at night as the heater was not working properly at first and had to be fixed. The location was fantastic, making it easy to access the airport and Memphis. However, there were some noticeable temperature differences in certain areas and walking around felt chilly.